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LIVRAISON OFFERTE DÈS 30€ EN FRANCE MÉTROPOLITAINE

LIVRAISON OFFERTE DÈS 30€ EN FRANCE MÉTROPOLITAINE

EXPÉDITION DISPONIBLE À TRAVERS L'EUROPE | EN SAVOIR PLUS

EXPÉDITION DISPONIBLE À TRAVERS L'EUROPE | EN SAVOIR PLUS

TERMS OF SALES

General conditions of sale of the site www.platex.com

 

SUMMARY

Article 1 - SOCIETY

Article 2 - Generalitis

Article 3 - Commercial policy

ARTICLE 4 - CHARACTERISTICS OF THE SUPPLEMENT ARTICLES

ARTICLE 5 - Order modalities

Article 6 - Price

Article 7 - Payment and invoicing

Article 8 - Delivery modalites

Article 9 - Right of withdrawal and returns

Article 10 - Customer Service

Article 11 - Force majeure

Article 12 - Use of the Site

Article 13 - Archiving -Preuve

Article 14 - Applicable law and settlement of disputes

ARTICLE 15 - Personal data

Article 16 - Modification of GTC

 

Article 1 - SOCIETY

PLFEX is an SARL with a share capital of 365,877.64 euros whose head office is 1 boulevard Charles de Gaulle, Hall A - 92700 Colombes in France. PLFEX is registered with the NANTERRE RCS under number 302 456 520 (NAF 4669C code and intra -community VAT number FR 47 302 456 520

Plagex is important, export, manufacturing, marketing of all manufactured products with the exception of equipment equipment and offers a distance selling service for these items (hereinafter referred to as "item (s ) ") via its site www.platex.com (hereinafter called" online store ").

 

Article 2 - Generalitis

Only part of the consumer products are offered for sale. In no case can the products in the CHR/communities and advertising range be purchased online on the sitewww.platex.com

The offer and sale of items on the online store to the Customer are governed by these general conditions of sale which specify, in particular, the conditions of order, payment, delivery, management of any returns of the items ordered and guarantees. These general conditions of sale can be consulted simply, freely and at any time by clicking on the "CGV" link of the online store and on request from Plax. For any request for additional information or any contact, the customer can contact CLASSE customer service:

  1. By clicking on the "contact" link of the online store,
  2. By writing an e-mail at info@platex.com
  3. By mail: PLFEX - Customer service - 1 boulevard Charles de Gaulle, Hall A - 92700 Colombes, France.

 

Article 3 - Commercial policy

3.1 By choosing to buy PLATEX items on the online store The Customer expressly and irrevocably accepts the terms of these General Conditions of Sale of PLATEX.

3.2 These general conditions of sale prevail on all other general or specific conditions not expressly approved by Plantx.

3.3 PLASEX reserves the right to be able to modify its general conditions of sale. The applicable conditions will be those in force on the date of the order by the Customer.

 

ARTICLE 4 - CHARACTERISTICS OF THE SUPPLEMENT ARTICLES

4.1 The items offered are those which appear on the online store of Plax.

4.2 These items are offered within the limits of available stocks.

4.3 The photographs and descriptions of the articles are as faithful as possible, but cannot ensure perfect similarity with the proposed article, in particular with regard to the color chart and their rendering on the online store.

In case of dissimilarity or error, in particular technical or typographic, the items can be returned to Platex according to the terms indicated in article 9 of these general conditions of sale.

 

ARTICLE 5 - Order modalities

5.1 The language available to place an order of items on the online store is French.

5.2 To order one or more items on the online store, the customer must:

  1. a) Fill in the identification sheet in electronic format on which it indicates all the information requested in the compulsory fields.
  2. b) Fill in the control form in electronic format. In the order form is contained information on the essential characteristics of each of the items ordered and the price referred to it (including applicable taxes and taxes), payment means that the customer may use to buy each Item and delivery methods of the articles (s).
  3. c) Read and accept these General Conditions of Sale
  4. d) Validate your order after checking it
  5. e) Choose the payment method of your order and fill out payment information
  6. f) confirm your order and settlement.
  7. g) The order is definitely registered only in validation of the summary screen of the said order.

5.3 From this confirmation, the order is considered irrevocable and can only be called into question under the conditions defined below.

5.4 The order form will be kept in Plax's computer systems during the time necessary to ship the order and in compliance with legal deadlines. The customer will be able to access his order form, on request.

5.5 PLASEX will transmit confirmation of its order by email. This email will be proof of the transaction.

5.6 This order confirmation constitutes for the customer proof of the order placed on the online store that it is recommended to keep.

5.7 In the event that the items ordered to the online store are totally or partially unavailable after placing the order by the Customer, the Customer will be informed of the cancellation of their order or partial delivery of this it within 30 days.

 

Article 6 - Price

6.1 The sale prices of items are expressed in euros all taxes included excluding delivery costs. Any delivery costs are indicated on the online store before the validation of the order by the customer.

The delivery costs are the responsibility of the customer, unless written by Plax.

6.2 The prices of the articles can evolve at any time. The sale price chosen for the purchase of each item corresponds to the one indicated on the online store at the time of registering the order.

6.3 Any change in value added tax rate (T.V.A) will be immediately passed on to the sale price of items.

6.4 Any order placed on the Plagex online store may be subject to any taxes and customs duties in the country of delivery (excluding France). These additional costs linked to the delivery of one of the online store items are the responsibility of the customer and are responsible. For more details, the Customs Website of the Pays of Delivery should be viewed.

 

Article 7 - Payment and invoicing

7.1 All purchases made on the online store are payable to order.

7.2 For the payment of the sale price of the item (s) ordered, the Customer uses one of the payment methods indicated in the order form.

7.3 The payments of payments accepted by Plantx for the payment of the purchase (s) made on the online store are the bank card or PayPal.

7.4 PLASEX reserves the right to suspend any order and/or delivery in the event of suspicion of fraud.

7.5 PLASEX reserves the right to refuse to make a delivery or to honor an order placed by a Customer who would not have completely or partially paid for a previous order or with whom a dispute is in progress.

7.6 PLASEX reserves the right of legal proceedings for any use or attempt to use fraudulent use of payment means.

7.7 PLASEX expressly reserves the ownership of the items (s) delivered to the full payment of the price, in principal and in interest.

7.8 The simple presentation of payment securities does not constitute a payment.

7.9 In the event of non -performance by the Customer of his payment obligations, for any cause whatsoever, PLFEX will be entitled to require immediate restitution at the expense of the Customer, of the articles (s) delivered.

7.10 The invoice of the order will be sent to the Customer and can be requested from the CLAX customer service from the effective payment of the said order.

 

Article 8 - Delivery modalites

8.1 Delivery is made to the address indicated by the Customer on the order form only in the delivery geographic area offered by the online store indicated during the order.

8.2 Delivery comes within 15 working days from the day of the order by the Customer unless otherwise stated explicitly indicated to the Customer on the online store prior to the order and its validation with regard to summer periods or days holidays.

8.3 Delivery is made by a carrier carrier from Plax. The name of this service provider is mentioned to the Customer when ordering.

8.4 Any package not delivered for an address provided by the Customer when ordering in an erroneous or incomplete manner will be re -expressed at the customer's expense.

8.5 In the absence of the customer when delivery, the customer will be informed by Plantx or his service provider of said delivery.

8.6 Delivery is considered to be made to the customer's delivery to the customer (s) ordered in his/their package at the delivery address indicated by the Customer on the order form.

8.7 The delivery of the items ordered will be carried out according to the terms specified when ordering.

8.8 In order to allow CLAGE to turn against their carrier, the customer must inform PLATEX within 15 days if the items have arrived damaged on delivery. In any event, the Customer has the ability to implement legal guarantees as described in article 15 in the event of receipt of a damaged article.

8.9 The Customer must inform Plax in the event of non-compliance of the items received in relation to their order.

8.10 In the event of unavailability of one or more references ordered or disability of Plax to deliver within 15 working days after the order, the Customer will be offered the reimbursement of his purchase.

8.11 The risks of losses or deterioration are the responsibility of the CLAX from the moment the products have left the Plax premises and until their effective delivery.

 

Article 9 - Right of withdrawal and returns

9.1 The Customer benefits from a withdrawal period of 14 days from receipt of the entire order made on the store.
The reception of the order means the delivery of the package to the indicated address and the physical possession of the property by the customer or a third party other than the carrier and appointed by the customer.
During this period, the Customer can return, free of charge and without other penalties the articles (s) not suitable for him.

(a) The returned articles (s) must not have been used, modified, washed or damaged.
(b) The returned items (s) are still in their original packaging.
(c) The returned items are sent in a single shipment, CLASE reserving the right not to accept items of the same order, returned and dispatched different moments.

9.2 The Customer must inform Plax within this period of 14 days of his desire to withdraw by calling the number 01 41 92 90 07 (without additional cost) or by e-mail: info@platex.com

9.3 The Customer must then return to Platex (at the following address: Customer Customer Service 1 boulevard Charles de Gaulles, Hall A - 92700 Colombes, France The products concerned within a maximum of 14 days from the communication of his decision to retract.

9.4 Customer responsibility is only engaged in the depreciation of the property resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of products.

9.5 Effects of withdrawal: if the right of withdrawal is exercised under the conditions defined above, PLASEX reimburses within 30 working days from the date on which it was informed of the customer's decision to withdraw any sums already collected in return for the purchase of items objects from the right of withdrawal.
This reimbursement can be delayed until Plantx receives the property or until the customer has provided proof of shipping of the property. The date chosen will then be that of the first of these facts.

9.6. This refund will be made by the same means of payment as that which the customer will have used to place an order, unless they are expressly agreed with him from a different means.

 

Article 10 - Customer Service

For any questions about Platex products, Plax Services or a possible order on the online store, the customer can contact CLASSE Customer Service on 01 41 92 90 07 or by e-mail info@platex.com

 

Article 11 - Force majeure

The responsibility of PLASX cannot be engaged for any breach of its contractual obligations in the event of any event under force majeure within the meaning of the jurisprudence of the French courts and not allowing the proper execution of orders.

 

Article 12 - Use of the Site

12.1 All elements of the Plax site are and remain the intellectual and exclusive property of Plax.

12.2 No one is authorized to reproduce, exploit, rebroadcast, or use any title, even partially, elements of the site whether software, visuals, or sounds, without the express and explicit written agreement .

12.3 Any simple or hypertext link is strictly prohibited without an express and explicit written agreement of Plax.

 

Article 13 - Archiving -Preuve

13.1 PLFEX archives orders and invoices on a secure and sustainable support constituting a faithful copy in accordance with the provisions of article 1379 of the Civil Code.

13.2 The computing registers of Platex will be considered by the parties as proof, unless otherwise provided by the customer, communications, orders, payments and transactions between the parties.

 

Article 14 - Applicable law and settlement of disputes

14.1 These online conditions of sale are subject to French law.

14.2 Contracts between Plax and customers of the online store are subject in particular to the consumer code in force and the civil code in force.

14.3 In the event of a dispute, competence is allocated to the competent French courts notwithstanding plurality of defendants or call in warranty.

 

Article 15 - Personal data

For CLAX the protection of your data and their confidentiality is a major issue. This is why we are committed to ensuring the best level of protection for your data in accordance with the regulations in force on the protection of personal data.

 

Article 16 - Modification of GTC

16.1 PLFEX reserves the right to modify its general conditions of sale.

16.2 PLFX indicates at the top of its general conditions of sale the date of last modification

16.3 Only the general conditions of sales in force and expressly accepted by the customer when ordering apply to said order.

16.4 The order cannot be placed on the online store without the prior acceptance of the general conditions of sale in force as indicated in article 5.2.